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Frequently Asked Questions Regarding Fence Gates

  • Do you offer metal frames to keep my gate from sagging?
    At, we design and manufacture our gates using the Fence Genius software and we adhere to the Fence Genius assembly methodology. As such, each gate is built with an enclosed frame around the critical Diagonal Brace. You can read more about this methodology here, but the short answer is NO, you should not need an unsightly metal frame when using our gates under normal operating conditions.
  • Can the bottom of my gate be sloped to match the ground? Can the top of my gate be sloped to match the fence top?
    At, we design and manufacture our gates using the Fence Genius software technology. The software will design your gate to the measurements you input. When you measure using the patented Fence Genius methods, you will automatically bring in both the top and bottom slopes.
  • Can my gate set be made to fit a unique opening?
    At, there is no “Commodified” AKA Standard size increment. Each gate is designed and fabricated using the patented Fence Genius software and technology. So whatever your opening turns out to be, the gate or gate set can be fabricated to fit that opening, within certain minimums and maximum size limitations.
  • What is the widest gate I can have manufactured?
    The wider the gate the more costly the shipment and the more self destructive the gate becomes. In fact every inch wider is incrementally more and more destructive to the gate. So we limit our individual gate to 5’6” wide, meaning a double gate set could be made to be 11’ wide plus hardware clearance, amounting to perhaps 11’1-1/2” Clear Open Width.
  • What is the narrowest gate I can have manufactured?
    The narrowest gate is 24”.
  • Hinge and Latch clearance. How do I plan for that?
    When designing your gate in the portal, you are using the Fence Genius software and technology. Different hinges and latches have different clearance requirements. There is a typical hinge clearance and a typical latch clearance. By default, the software allows for 3/8” clearance at the hinge and 5/8” at the latch, meaning a single gate will have 1” overall clearance and a double gate will have 1-3/8” clearance. However, you can override that if your hardware requires something different.
  • Are Hinges and Hardware included and pre-installed on my gate?
    Hinges and Hardware are generally unique to the specific style and desires of the customer. By default, we do not include any hinges or hardware, however, you can choose to have them included for an additional cost.
  • How many Hinges should my gate have?
    When designing a gate, the weight of the gate is best compensated for with the style and size of the hinge chosen, but to some degree adding additional hinges can help. Typically, only the top and bottom hinges are truly bearing the weight of a gate. However, after the hinges wear in, the upper hinges can begin to work together to bear the weight as one wears the other carries and visa versa.
  • Can I choose which face my hinges mount on?
    Yes, of course. You can put the hinges on the Rail or the Trim face. However, keep in mind choosing a hinge on the Trim Face of the top rail of a “Capped” fence style may require a discrete counter sunk hole into the cap to allow the barrel of the hinge to protrude past the top edge of the top rail in certain conditions and styles. (This depends on the overall height of the hinge barrel)
  • Should my gate open into my yard or out of my yard?
    The gate swing direction can be dictated by obstructions, ground slope, or by a desire or lack thereof to see the hinges and hardware. IF the gate opens out towards the street for example, the most visual side of the gate will have the hinges exposed. To some, this is an aesthetic appeal depending on their hinge of choice. When considering swing direction, always check for obstructions and ground slope first and then choose the aesthetic aspect second.
  • Can I change the Fence Board widths in the gate design?
    Yes, using the editor you can easily change the fence boards along with various other modifications.
  • You don’t have my fence style or material in the catalog. Is it common to have a non-matching gate?
    Gates are often centerpieces and intentionally of a different look, style, or stain color than the fences they adorn. Be it an arch or lattice top gate in a full panel flat fence system, or even a different raw material, it is typically accepted or even suggested by consumers for the gate to stand out on its own. When it comes to stability, Western Red Cedar is one of the most stable and longest lasting, so we at only produce our Wood Gates using quality Western Red Cedar.
  • Are there benefits to a Trellis over a gate beyond cosmetic?
    Yes. Installing a Trellis over a gate mechanically ties the two gate posts together and serves to resist the lateral load the gate puts on the hinge post. Also, by installing a Trellis, the end installer has an opportunity to force the posts to be more parallel if one of them is slightly out of plumb. (Because the posts are tied together by the Trellis.) In addition, long term, the Trellis can help resist post twisting and or bowing.

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Contact one of our customer service representatives and we would love to discuss a new fence gate with you!

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